Network Engineer 2
FLSA Status: Exempt
Months Per Year: 12
Hours Per Week: 37.5
Employment Status: Full-Time
Work Model: Hybrid Eligible -
Seattle
University will be one of the most innovative and progressive Jesuit and Catholic
universities in the world, educating with excellence at the undergraduate,
graduate, and professional levels. We embrace an intersectional framework for
defining diversity in its broadest sense, including differences in gender,
gender identity, race, ethnicity, generational history, culture, socioeconomic
class, religion, sexual orientation, national origin, citizenship status,
political perspectives, geographic origin and physical ability. Seattle
University strives to be a welcome, open and safe campus climate for all who
learn, live and work at Seattle University.
Seattle University's Core Competencies
Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.
Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.
Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.
Position Description
Information Technology Services (ITS) provides friendly, high-quality support to our community
of faculty, staff, and students. We’re looking for a results-driven Network
Engineer with solid skills and experience to join and grow with our diverse
team. This mid-to-advanced level position will expose you to a wide range of
network hardware, software, and support procedures within a higher education
environment. We will fill this position as either a Network Engineer or Senior
Network Engineer based on the ideal candidate’s experience.
Essential Responsibilities
- Own the performance, reliability, and continuous improvement
of enterprise Wi-Fi services across two campuses, supporting 1,700 access
points, guest networks, Mist Edge controllers, and diverse client devices.
- Administer and enhance wired network infrastructure,
including Juniper and Cisco switching environments.
- Diagnose and resolve complex wired and wireless connectivity
issues across a wide range of devices.
- Communicate clearly with end users and stakeholders
throughout the troubleshooting lifecycle, setting expectations and providing
timely updates.
- Manage critical network services including RADIUS
authentication, DNS, DHCP, and IP address management (IPAM).
- Maintain and optimize network monitoring, alerting, and
configuration management.
- Perform certificate management and updates across
multi-vendor network platforms.
- Plan and execute network upgrades, patching, and lifecycle
maintenance to ensure security and high availability.
- Participate in scheduled maintenance windows and respond to
critical after-hours incidents as needed.
- Partner with internal teams to identify root causes, improve
network performance, and enhance user experience.
- Contribute to documentation, process improvements, and
operational best practices.
Qualifications
- Bachelor’s degree in IT or related field, or equivalent
experience.
- 4 years supporting enterprise Wi-Fi environments with 200
access points.
- 2 years supporting LAN environments with 100 managed
switches including troubleshooting, software upgrades, and hardware support.
Demonstrated Experience With:
- Juniper Mist wireless and switching
- Cisco IOS switching
- VLANs, STP, PoE, and link aggregation
- IPv4, DNS, DHCP, SNMP
- OSPF
Experience Troubleshooting Connectivity Across:
- Desktop – Windows and Mac
- Mobile – Apple IOS, Android, Other
- Various IoT platforms
- Proactively manage user expectations by providing timely
ticket updates and end-to-end communication throughout the troubleshooting
lifecycle.
Proficiency with Microsoft Office Tools:
- Visio: logical and physical network diagrams
- Excel: formulas, data manipulation, text manipulation,
VLOOKUP, conditional formatting
- Word: styling, tables, graphics, TOC, watermarking
- Outlook: calendar invites, tasks, contacts, autoreplies
Demonstrated Ability to:
- Manage multiple tasks simultaneously
- Shift your focus from one task to another based on support
needs
- Meet deadlines with attention to detail and accountability
- Work independently and collaboratively
- Communicate technical information clearly and tactfully
- Exercise sound judgment in complex situations
- Must be able to lift 50 pounds and transport up to 100
pounds on a cart among campus buildings.
- Must be able to work on ladders (6-10 ft) to access network
equipment.
Hands-on experience with:
- Juniper EX (4000/4400/4650) switches and Virtual Chassis
- JunOS and MX204 routers
- Cisco Catalyst switches 3850, 4510, 4500-X
- Demonstrated understanding of IPv4 subnetting (/20–/24).
IPv6 knowledge a plus.
- SolarWinds Network Performance Monitor (NPM) and Network
Configuration Manager (NCM)
- EfficientIP SolidServer (DDI)
- Jira or similar ticketing systems
- Familiarity with AWS Route 53
- Relevant certifications: Juniper JNCIS-MistAI-Wireless,
JNCIS-MistAI-Wired, JNCIS-ENT, Cisco CCNA
- Applicable training courses for the technologies listed in
this job posting.
- Familiarity with Palo Alto firewalls and Panorama is a plus.
- Project management experience is a plus.
Preferred Qualifications
- Experience designing and supporting networks in higher education environments.
- Advanced experience with Juniper Mist at scale (~8,000 daily connections).
- Experience maintaining a guest Wi-Fi portal in Mist
Location Requirement
- Candidates must live within a reasonable commute of our
Seattle offices.
Candidates must be legally authorized to work in the United
States without the need for employer-sponsored visa authorization.
Application Instructions
Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.
Compensation at a Glance
Salary Range: $92,000 - $122,000
Seattle University has provided a compensation range that represents
its good faith estimate of what the University may pay for the position at the
time of posting. The salary offered to the selected candidate will be
determined based on factors such as the qualifications of the selected
candidate, departmental budget availability, internal salary equity
considerations, and available market information, and not based on a
candidate’s gender or any other protected status.
Your total compensation goes beyond the number on your paycheck.
Seattle University provides generous leave, health plans, and retirement
contributions that add to your total compensation package.
Benefits at a Glance
Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution
for retirement benefits, comprised of a 5% nonelective employer contribution
and an additional dollar-for-dollar match of your voluntary contributions up to
a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at:
Hybrid Eligible
This
position may be eligible for a hybrid schedule after successful completion of
an introductory work period of 3-6 months. This may mean that a hybrid eligible
role will begin on-campus initially and then will transition to hybrid format
following onboarding and training. Flexible work plans are subject to periodic
review and may be changed or terminated at any time for any reason at the
university’s discretion.
All employment offers are contingent upon the successful completion of a background check.
Information Technology Services (ITS) provides friendly, high-quality support to our community of faculty, staff, and students. We’re looking for a results-driven Network Engineer with solid skills and experience to join and grow with our diverse team. This mid-to-advanced level position will expose you to a wide range of network hardware, software, and support procedures within a higher education environment. We will fill this position as either a Network Engineer or Senior Network Engineer based on the ideal candidate’s experience. Essential Responsibilities. Own the performance, reliability, and continuous improvement of enterprise Wi-Fi services across two campuses, supporting 1,700 access points, guest networks, Mist Edge controllers, and diverse client devices. Administer and enhance wired network infrastructure, including Juniper and Cisco switching environments. Diagnose and resolve complex wired and wireless connectivity issues across a wide range of devices. Communicate clearly with end users and stakeholders throughout the troubleshooting lifecycle, setting expectations and providing timely updates. Manage critical network services including RADIUS authentication, DNS, DHCP, and IP address management (IPAM). Maintain and optimize network monitoring, alerting, and configuration management. Perform certificate management and updates across multi-vendor network platforms. Plan and execute network upgrades, patching, and lifecycle maintenance to ensure security and high availability. Participate in scheduled maintenance windows and respond to critical after-hours incidents as needed. Partner with internal teams to identify root causes, improve network performance, and enhance user experience. Contribute to documentation, process improvements, and operational best practices. Qualifications Bachelor’s degree in IT or related field, or equivalent experience . years supporting enterprise Wi-Fi environments with 200 access points . years supporting LAN environments with 100 managed switches including troubleshooting, software upgrades, and hardware support. Demonstrated Experience With:Juniper Mist wireless and switching. Cisco IOS switching. VLA - Ns, STP, Po. E, and link aggregation. I - Pv 4, DNS, DHCP, SNMPOSPF - Experience Troubleshooting Connectivity Across:Desktop – Windows and Mac. Mobile – Apple IOS, Android, Other. Various IoT platforms. Proactively manage user expectations by providing timely ticket updates and end-to-end communication throughout the troubleshooting lifecycle. Proficiency with Microsoft Office Tools:Visio: logical and physical network diagrams. Excel: formulas, data manipulation, text manipulation, VLOOKUP, conditional formatting. Word: styling, tables, graphics, TOC, watermarking. Outlook: calendar invites, tasks, contacts, autoreplies. Demonstrated Ability to:Manage multiple tasks simultaneously. Shift your focus from one task to another based on support needs. Meet deadlines with attention to detail and accountability. Work independently and collaboratively. Communicate technical information clearly and tactfully. Exercise sound judgment in complex situations. Must be able to lift 50 pounds and transport up to 100 pounds on a cart among campus buildings. Must be able to work on ladders (6-10 ft) to access network equipment. Hands-on experience with:Juniper EX (4000/4400/4650) switches and Virtual Chassis. Jun. OS and MX 204 routers. Cisco Catalyst switches 3850, 4510, 4500-X - Demonstrated understanding of I - Pv 4 subnetting (/20–/24). I - Pv 6 knowledge a plus. SolarWinds Network Performance Monitor (NPM) and Network Configuration Manager (NCM)Efficient. IP Solid. Server (DDI)Jira or similar ticketing systems. Familiarity with AWS Route 53 Relevant certifications: Juniper JNCIS-Mist. AI-Wireless, JNCIS-Mist. AI-Wired, JNCIS-ENT, Cisco CCNA - Applicable training courses for the technologies listed in this job posting. Familiarity with Palo Alto firewalls and Panorama is a plus. Project management experience is a plus. Preferred Qualifications. Experience designing and supporting networks in higher education environments. Advanced experience with Juniper Mist at scale (~8,000 daily connections). Experience maintaining a guest Wi-Fi portal in Mist. Location Requirement. Candidates must live within a reasonable commute of our Seattle offices. Candidates must be legally authorized to work in the United States without the need for employer-sponsored visa authorization. Application Instructions Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified. Compensation at a Glance. Salary Range: $92,000 - $122,000 Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate’s gender or any other protected status. Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.