- Description
- Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy—thriving physically, emotionally and educationally, nurtured by family and community."
Job Title: Native American Inquiry Office Assistant 3 (OA3)
Location: Mt. Vernon. WA | Flexible/Hybrid. The Office Assistant will have a hybrid schedule that combines mostly in-office work, with some remote work.
Closes: Monday, May 11, 2026
Salary: $41,004 - $54,504 Annually
We are searching for a strategic, organized professional to join our Administrative Services team in our Mount Vernon location as an Office Assistant 3 to join us in our mission to protect children and strengthen families, so they flourish.
Click here to learn more about DCYF.
The Opportunity:The Relative and Tribal Supports programs advance the agency’s mission to protect children and strengthen families so they can flourish. The Native American Inquiry and ICW Legal units are essential to ensuring compliance with both the federal Indian Child Welfare Act (ICWA) and the Washington State Indian Child Welfare Act (WICWA), which are designed to protect the best interests of Indian children and preserve the rights of their tribes.
These units actively support tribal sovereignty and promote cultural continuity for Indian children involved in Child Welfare Field Operations by ensuring timely inquiry and legal notification to tribes. This position provides specialized administrative and program support to a centralized team of Social Service Specialists and Supervisors within the ICW Legal and Native American Inquiry units.
Some of what you will get to do:- Processing incoming mail
- Retrieve, sort and date stamp USPS and fax correspondence
- Retrieve electronic responses received from DCYF Imaging and our online portal
- Analyze responses received
- Sorting and saving bulk scanned responses
- Separate each tribal response individual PDFs per child using Adobe Pro
- Save program specific responses individually
- Outgoing tribal notification
- Prints Tribal Inquiry letters and Family Ancestry Charts
- Manually prepares mail and processes USPS postage
- Records management
- Identify and analyze manual, electronic and/or automated records systems problems, and propose solutions to meet program and system requirements
- Monitor changes to ICWA Designed Agents per tribal request and/or updates to Bureau of Indian Affairs federal registry, (forwarding to RTS leadership for publication FamLink and Outlook)
- Uploads all ICWA confirmed tribal responses to ICWA Notice as “ICW Legal” in FamLink
- Two (2) years of increasingly responsible office experience requiring keyboarding or typing.
OR- Equivalent combination of education and experience totaling two (2) years.
AND- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
In addition to those required qualifications, our ideal applicant will also have some or all of the following:- Demonstrated time management and organizational skills.
- Demonstrated ability to use and maintain professional telephone etiquette.
- Previously demonstrated experience organizing and scheduling meetings.
- Demonstrated ability to compose letters and develop forms.
- Demonstrated ability to provide external and internal customer service.
Complete your applicant profile and attach the following documents:- Letter of interest describing how you meet the specific qualifications for this position
- Current resume detailing experience and education
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.This recruitment may be used to fill multiple vacancies.
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: data-pasted="true">If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Steven Loduha (Talent Acquisition Manager) at steven.loduha@dcyf.wa.gov
If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855)524-5627 or emailsupport@neogov.com.
Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.
Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.
- Processing incoming mail