DSHS ESA Forms & Records Analyst 3 - Lead

Economic Services Administration, Community Service Division has an exciting in office position as a Forms & Records Analyst 3 within the HUB Imaging Unit (HIU) located in Yakima, WA.

You will be responsible for training, auditing and assigning workload of Forms & Records Analyst 1s and involve the duties in the use of ACES, Barcode, Kodak Capture, I-Linx Imaging and Microsoft Office systems and programs.

Some of what you’ll do:

• Leads team of Forms & Records Analyst (FRA)1 who perform highly skilled and specialized processes to sort, image and index all client and provider forms and documents into the client Electronic Case Record (ECR) for the entire CSD statewide
• Conduct audits, provides on-the-job training and identifies training needs for staff performing sorting/imaging/indexing duties
• Coordinates the daily schedule to ensure that HIU timeliness deadlines are consistently met
• As a knowledge expert on HIU operations, Quality Assurance, Imaging software, Barcode Document Management (DMS) and automated systems use, disseminates information to staff and coordinates workload assignments to ensure adherence to agency timeframes
• Analyzes and tests current HIU processes related to form and document imaging, along with email import to determine feasibility and/or benefits of the reduction of paper forms and documents received within the HIU while providing electronic solutions related to imaging
• Assures FRA1 staff are properly conducting records retention duties by conducting weekly record inventories
• Assists with and coordinates records retention, migration, transfer and disposition of forms and documents that have been received and imaged, using both manual and electronic systems and provides consultation on Records Management System (RMS) requirement
• Organizes and facilitates weekly huddle meetings
• Other duties as assigned

What we’re looking for:

Experience (6 months or more) in the CSCC-HIU as an Office Assistant 3 and/or Forms & Records Analyst 1.

Must be able to communicate and comprehend in English (through oral and written forms of communication) with management, clients and the public.

Who should Apply

• Bachelor’s degree AND two years of experience in forms and/or records management

OR

• High school diploma or equivalent AND six years of experience in forms and/or records management

Interested Please include the following with your application.

• A cover letter that highlights your interest as a candidate and how you meet the specific qualifications for this position.
• A current resume, detailing experience, and education.

Questions Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 03430.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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