Description

About the Agency & Division:
The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

The Electronic Services Division (ESD) supports all goals, most directly sustain and enhance agency infrastructure and business processes, by improving collaboration outcomes between WSP business and technology divisions, using consistent planning processes, increasing business continuity capabilities, and providing quality communication services statewide.

Duties

The Field Support Section provides day to day support to the WSP and it's mission critical voice and data communications systems. These systems support not only the WSP, but it's partner agencies and other public safety customers. The region supervisor is responsible for supervising assigned personnel, managing specific projects, and overall preventive maintenance for the assigned region. This position also coordinates schedules to minimize overtime and travel, addresses training needs for region personnel, communicates system outage information to ESD management and affected agencies, and has direct supervision of 6 STS positions.

Our new teammate will be able to:

• Plans, assigns, and reviews work of staff, adjusting assignments and schedules to maintain adequate staffing levels and respond to fluctuating workloads.
• Position serves as Liaison between district and division command staff within their region and ESD.
• Ensure all agency policies and practices are followed by regional personnel.
• Ensure employees conduct their duties by following appropriate procedures, standards, and best practices.
• Evaluates employee performance and prepares performance develop plan (PDP).
• Assesses training needs of staff and arranges for or provides instruction.
• Resolves staff issues through corrective actions, counseling, mentoring and recognition.
• Ensures completion of all scheduled preventative maintenance for equipment located within the region by assigned personnel.
• Serves as management advisor, technical lead, or assigned project manager on complex, large scale technology projects in support of ESD's business objectives to include budgeting, scheduling resource management, roll out, and acceptance phases.
• Review and process employee Time and Activity System (TAS)

Qualifications

Required Qualifications:

• A Bachelor's degree in one of the following: electronics engineering, information technology, mathematics or physics.
  • Additional experience and/or technical training in electronics or electrical engineering may be substituted for educational requirements on a year for year basis.
• Four years of experience in highly technical electronic communications or Information Technology field.

The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship.

Why work for the Washington State Patrol

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

Supplemental Information

NOTE: This is not a full-time telework position. Candidates must be able and willing to work in the office and commute to Union Gap. A hybrid work schedule may be available after training and/or probationary period has been successfully completed.

Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please click here to determine your eligibility.

For more information regarding how to apply for this position, please click here.

Questions

Please contact Aleesha Brown at (360) 704-2312 or via e-mail at aleesha.brown@wsp.wa.gov.

Check us out on: WSP’s Website | Facebook | Twitter | Instagram | YouTube | LinkedIn

About the Agency & Division:The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies. The Electronic Services Division (ESD) supports all goals, most directly sustain and enhance agency infrastructure and business processes, by improving collaboration outcomes between WSP business and technology divisions, using consistent planning processes, increasing business continuity capabilities, and providing quality communication services statewide. Duties The Field Support Section provides day to day support to the WSP and it's mission critical voice and data communications systems. These systems support not only the WSP, but it's partner agencies and other public safety customers. The region supervisor is responsible for supervising assigned personnel, managing specific projects, and overall preventive maintenance for the assigned region. This position also coordinates schedules to minimize overtime and travel, addresses training needs for region personnel, communicates system outage information to ESD management and affected agencies, and has direct supervision of 6 STS positions. Our new teammate will be able to:Plans, assigns, and reviews work of staff, adjusting assignments and schedules to maintain adequate staffing levels and respond to fluctuating workloads. Position serves as Liaison between district and division command staff within their region and ESD. Ensure all agency policies and practices are followed by regional personnel. Ensure employees conduct their duties by following appropriate procedures, standards, and best practices. Evaluates employee performance and prepares performance develop plan (PDP). Assesses training needs of staff and arranges for or provides instruction. Resolves staff issues through corrective actions, counseling, mentoring and recognition. Ensures completion of all scheduled preventative maintenance for equipment located within the region by assigned personnel. Serves as management advisor, technical lead, or assigned project manager on complex, large scale technology projects in support of ESD's business objectives to include budgeting, scheduling resource management, roll out, and acceptance phases. Review and process employee Time and Activity System (TAS) Qualifications Required Qualifications:A Bachelor's degree in one of the following: electronics engineering, information technology, mathematics or physics. Additional experience and/or technical training in electronics or electrical engineering may be substituted for educational requirements on a year for year basis. Four years of experience in highly technical electronic communications or Information Technology field. The Washington State Patrol does not provide immigration sponsorship; therefore, applicants must possess work authorization that does not require employer sponsorship. Why work for the Washington State Patrol A healthy life/work balance by offering flexible schedules and telework options for most positions. An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns. Continuous growth and development opportunities. Opportunities to serve your community and make an impact through meaningful work. Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01. Qualification for the Public Loan Forgiveness Program.

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